I was sent an email receipt saying that I owe the restaurant ** something dollars for...
GetHuman1974149's customer service issue with UberEATS from January 2019
Help with my UberEATS issue
First: share to improve GetHuman1974149's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1974149's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1974149 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1974149 may need:
Name, Email address, and Phone number
The issue in GetHuman1974149's own words
I was sent an email receipt saying that I owe the restaurant ** something dollars for a canceled order. The order was canceled because the wrong card was charged. And it was canceled like barely * second after I click order. This needs to be fixed. I want a refund. the card was never meant to be charged in the first place. I would have ordered the same thing again a few minutes later but on the correct card, but now I’m trying to fix this.
GetHuman1974149 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1974149 fixed the problem
We are waiting for GetHuman1974149 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.