I placed an order for Subway on the UberEats app at approximately **:**pm. Order stated...

GetHuman908952's customer service issue with UberEATS from July 2018

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The issue in GetHuman908952's own words
I placed an order for Subway on the UberEats app at approximately **:**pm. Order stated that it was in process but was never picked up. I called Subway and asked to cancel order at *:**pm. Person who answered the phone said the order was just picked up. I explained to her that by time I receive my food it will be cold and soggy. She replied order was already picked up and stated it was not her problem. As I asked for her name she stated again that order was picked up and she hung the phone up on me. *I would like some support on this situation.
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UberEATS

Customer service issue
Reported by GetHuman908952
Jul 23rd, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 43 customers so far
Similar issue to 7118 others
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GetHuman908952 started working on this issue
Jul 23rd, 2018 5:43pm
GetHuman908952 indicated the issue is not fixed yet.
Jul 23rd, 2018 9:10pm
GetHuman908952 indicated the issue is not fixed yet.
Jul 24th, 2018 1:39pm
GetHuman908952 indicated the issue is not fixed yet.
Jul 26th, 2018 2:22am