This is my first time ordering from ubereats.. and it took double the time that it was...

GetHuman-wysongam's customer service issue with UberEATS from May 2018

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The issue in GetHuman-wysongam's own words
This is my first time ordering from ubereats.. and it took double the time that it was supposed to get here. And I had called the restaurant and it was ready ** minutes before it was picked up. I'm just letting you know, so that y'all can work on updating the time frame. I don't live far from the restaurant and I could have had it here ** minutes earlier. But i thought id give uber eats a shot.
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UberEATS

Customer service issue
Reported by GetHuman-wysongam
May 14th, 2018 - 6 mons ago
I have an issue with UberEATS too
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Seen by 33 customers so far
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GetHuman-wysongam started working on this issue
May 14th 1:34am