Package missing. Says was delivered, but we never did receive in our mailbox or on por...

GetHuman2956199's Missing Package issue with US Postal Service from May 2019

Help with my US Postal Service issue
Top Tip from another customer
Your local post office likely has a shorter holder time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman2956199's own words
Find missing package. ... Package missing. Says was delivered, but we never did receive in our mailbox or on porch. When tried to call and speak with someone at post office, automated system took forever and was frustrating. *Said that hold time would be ** minutes, so hung up and just called Amazon. My clever daughter called gethuman, but I was already resolving with Amazon.
Automated system took forever to try to reach person to speak with... ridiculous hold time once got in cue.. Not customer friendly.
Resolved by going through Amazon customer service instead. They are always easyl to reach, and strive to resolve issues promptly.
Am **... so have used USPS for many years. Honestly, now try to avoid using them whenever possible. Competition does a better job with reliable delivery and customer service.
No.
How GetHuman2956199 fixed the problem
I decided to skip daling with post office... dealt with Amazon customer service instead to resolve issue. They were very helpful.
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Missing Package issue
Reported by GetHuman2956199
May 20th, 2019 - 2 years ago
Fixed
GetHuman2956199 shared how to fix
Seen by 9 customers so far
Similar issue to 28903 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman2956199 started working on this issue
May 20th, 2019 8:55pm
GetHuman2956199 confirmed the issue is fixed. Hooray!
May 21st, 2019 6:54pm