I have a VERY important item of mail that was mailed certified priority mail on January...

GetHuman2155128's customer service issue with US Postal Service from February 2019

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The issue in GetHuman2155128's own words
I have a VERY important item of mail that was mailed certified priority mail on January **. **** around *:**pm EST. It is now ****** and the status of the item is still saying 'Pre-Shipment'. This is very alarming as the contents of the package are critical to get to the necessary party. The tracking number is *********************. Is it possible to help me locate where this package is and when it will be delivered?
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US Postal Service

Customer service issue
Reported by GetHuman2155128
Feb 7th, 2019 - 3 mons ago
I have an issue with US Postal Service too
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Seen by 5 customers so far
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GetHuman2155128 started working on this issue
Feb 7th 4:03pm