Package was shipped overnight, guaranteed delivery, was not delivered. Tracking says it...

GetHuman-mikokoro's customer service issue with US Postal Service from October 2018

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The issue in GetHuman-mikokoro's own words
Package was shipped overnight, guaranteed delivery, was not delivered. Tracking says it was delivered, but when I called the location, they say they have never received the package.
GetHuman-mikokoro did not yet indicate what US Postal Service should do to make this right.
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US Postal Service

Customer service issue
Reported by GetHuman-mikokoro
Oct 25th, 2018 - a yr ago
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Fixed
Seen by 4 customers so far
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Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman-mikokoro started working on this issue
Oct 25th, 2018 2:48pm
GetHuman-mikokoro indicated the issue is not fixed yet.
Oct 25th, 2018 3:07pm