I sent a Priority Mail International box to Italy on July **, tracking number CH...

GetHuman-theseah's customer service issue with US Postal Service from September 2018

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The issue in GetHuman-theseah's own words
I sent a Priority Mail International box to Italy on July **, tracking number CH*********US. There is no information on its whereabouts prior to September **, at which point it was processed at ISC New York. It appears that it is being returned to me today. I would like an explanation as the USPS employee who helped me said everything was done correctly on the customs form. I would like a refund of my $**.** shipping charge as this is due to no fault of my own.
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US Postal Service

Customer service issue
Reported by GetHuman-theseah
Sep 20th, 2018 - 6 mons ago
I have an issue with US Postal Service too
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Seen by 3 customers so far
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Timeline
GetHuman-theseah started working on this issue
Sep 20th, 2018 11:25am