My name is Greg Ward. I ordered shoes from newchic.com (Hong Kong). They gave me a tr...
GetHuman1043814's customer service issue with US Postal Service from August 2018
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Before contacting them, items GetHuman1043814 may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman1043814's own words
My name is Greg Ward. I ordered shoes from newchic.com (Hong Kong). They gave me a tracking number of LY*********CN. The tracking number says the package was delivered on ****. I live at ***** Marquesas Way *****, Marina Del Rey, CA *****. It is a gated apt. complex that has very small mailboxes and a concierge package delivery. I have received no notices of any package delivered to me in the last * weeks. The package would be too big for my mail box. newchic.com says they require a report of non-delivery from USPS before they can process a refund or re-delivery. HELP!
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