Recently I had a package disappear from my mailbox. I had scheduled a free pickup for a...

GetHuman984855's customer service issue with US Postal Service from August 2018

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The issue in GetHuman984855's own words
Recently I had a package disappear from my mailbox. I had scheduled a free pickup for a first class package and my carrier stated the package was not in my mailbox. I am positive it was in the mailbox with the flag up so I believe it was stolen. I went to my local post office and the post master informed me that I would have to contact the police. I told him that I would prefer to have my packages picked up on my porch and he informed me that if the package is small enough to fit in my mailbox that I must send it out that way. Is that true? I send packages almost daily and it is very inconvenient to have to take them to the post office each day.
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US Postal Service

Customer service issue
Reported by GetHuman984855
Aug 13th, 2018 - a yr ago
I have an issue with US Postal Service too
Fixed
Seen by 6 customers so far
Similar issue to 6384 others
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Items needed
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Address on the package
Who sent the package
Timeline
GetHuman984855 started working on this issue
Aug 13th, 2018 12:39pm
GetHuman984855 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 1:48pm