I am old, handicapped and live alone. My mailbox was damaged and I m in the process o...
GetHuman-kakamam's customer service issue with US Postal Service from August 2018
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The issue in GetHuman-kakamam's own words
I am old, handicapped and live alone. My mailbox was damaged and I m in the process of having it repaired which has taken a little longer than expected because of weather and work schedules affecting the man who is performing the repair.**My questions are: can the post office refuse to give me my mail when I go to the post office building to collect it until my mailbox is repaired? **Second, does the mailbox flag have to be painted red?
GetHuman-kakamam did not yet indicate what US Postal Service should do to make this right.
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How GetHuman-kakamam fixed the problem
My submission was mostly for information to clarify a statement by a resident in the area. Since my mailbox was broken I just wanted to make sure that the post office would not give me any problem in getting my mail from inside until the mailbox has been repaired. I went there around **:** a.m. and the clerk was so very polite and helpful and said the mail could be held longer until the extremely rainy weather could subside on a weekend so as to be able to put a post in the ground. I do not see that there is any need of further investigation into this matter.
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