I shipped a package on **** that was scheduled to be delivered * day. The tracking num...

GetHuman-keeleyv's customer service issue with US Postal Service from August 2018

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The issue in GetHuman-keeleyv's own words
I shipped a package on **** that was scheduled to be delivered * day. The tracking number is ********************** the package updates report that the customer requested package pickup but that’s untrue. The package has never been attempted to be delivered, because the customer has not been home and has a security system that reports activity in front of her house. The online updates state the package was being held but doesn’t give an address or location where to pick it up. I rescheduled a delivery and again no updates and no attempts at a redelivery. I would like the package delivered, and someone to call or contact me regarding this frustrating situation ***-***-****
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US Postal Service

Customer service issue
Reported by GetHuman-keeleyv
Aug 9th, 2018 - a yr ago
I have an issue with US Postal Service too
Not resolved
Seen by 5 customers so far
Similar issue to 6140 others
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Items needed
Tracking number
Address on the package
Who sent the package
Timeline
GetHuman-keeleyv started working on this issue
Aug 9th, 2018 2:58pm