Hi- the University of Miami mailed my diploma to me on July *nd with "First Class Mail...

GetHuman-mharuty's customer service issue with US Postal Service from July 2018

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Hi- the University of Miami mailed my diploma to me on July *nd with "First Class Mail" and it was not delivered. The University representative advised this is an issue I have to speak with USPS about. I was NOT provided a tracking number and I'm extremely concerned about where my diploma is. Is there a way for you to track what happened to my package? If so, what information would you need? I imagine this happens in the normal course of business and you have some options*solutions in place. Please let me know how we can resolve. Thank you!
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US Postal Service

Customer service issue
Reported by GetHuman-mharuty
Jul 26th, 2018 - 10 mons ago
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GetHuman-mharuty started working on this issue
Jul 26th, 2018 7:05pm
GetHuman-mharuty indicated the issue is not fixed yet.
Jul 26th, 2018 7:05pm