I received a cashiers check issued by US bank in the amount of $*,*** for the private s...

GetHuman-afmallor's customer service issue with US Bank from July 2018

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The issue in GetHuman-afmallor's own words
I received a cashiers check issued by US bank in the amount of $*,*** for the private sale of an antique woolen rug. The check bounced before the exchange. Being a cashier check, I’m curious how this happened and what can be done about the potential scammer.
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US Bank

Customer service issue
Reported by GetHuman-afmallor
Jul 30th, 2018 - a yr ago
I have an issue with US Bank too
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Seen by 15 customers so far
Similar issue to 347 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-afmallor started working on this issue
Jul 30th, 2018 7:53pm
GetHuman-afmallor indicated the issue is not fixed yet.
Aug 2nd, 2018 10:52pm
GetHuman-afmallor indicated the issue is not fixed yet.
Aug 3rd, 2018 4:16pm
GetHuman-afmallor indicated the issue is not fixed yet.
Aug 4th, 2018 1:08pm