How Do I Reset My Username and Password with US Bank?
In a nutshell: US Bank makes it easy for customers to create, log in to, and manage their accounts online. To do so, you'll need a username and password.
Fortunately, if you've forgotten your username or password, help is at hand. Simply follow the steps below to reset your US Bank username and password in just a couple of minutes.
Introduction
US Bank makes it easy for customers to create, log in to, and manage their accounts online. To do so, you'll need a username and password.
Fortunately, if you've forgotten your username or password, help is at hand. Simply follow the steps below to reset your US Bank username and password in just a couple of minutes.
What You'll Need
To reset your US Bank username and password, you'll need the phone number or email address associated with your account and your Social Security number.
Open the US Bank website
The easiest way to reset your username and password is via the US Bank website. Launch a web browser on your phone, tablet, laptop, or computer. Type usbank.com into the address bar and hit Return.
Navigate to the login page
Click the red Log in button, located in the top-right corner.
Click Forgot username or password >
At the bottom of the login page, below Use passkey, you should see Forgot username or password >. Click on the link.
Reset your password, or select I don't know my username
If you don't remember your username, click I don't know my username, and move on to the next step.
If you remember your username but not your password, you can reset the password from this page.Enter your username and click Continue.Type the last 4 digits of your Social Security number where required and select Continue.Check your SMS inbox for a message from US Bank.Enter the one-time numerical passcode from the SMS message when prompted.Click Continue.Follow the instructions to create a new password.Re-enter the new password.Select Update password.Your password is now reset, so you can now log in as usual using your username and newly created password.
Choose a way for US Bank to retrieve your username
If you clicked I don't know my username during the previous step, US Bank will now look up your information and retrieve your username. Choose whether the company uses your phone number or email address by checking the box next to your preferred method. Click Continue.
Enter your phone number or email address and tap Continue.
Depending on the option you selected, enter the email address or phone number associated with your US Bank account. Tap Continue.
Enter the last 4 digits of your Social Security number and click Continue
Check your inbox and open the message from US Bank
Check your phone's SMS inbox or your email inbox for a message from US Bank. If nothing appears, check the junk or spam folder. Open the message.
Enter the one-time password where required, and press Continue
The email or SMS message will contain a numerical code. Return to the web browser window and enter this code where required. Press Continue.
Make a note of your username
Your username will now be displayed on the screen, so note it down for future reference. If you know your password, click Log in to sign in to your US Bank account. If not, choose Reset password and go through the password recovery process set out above.
Conclusion
There's no need to panic if you forget your US Bank sign-in details. Use this guide to reset your username and password and get back to managing your online account in just a few minutes.
If you've followed the steps above and still cannot reset your details, contact the US Bank customer service team for assistance.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for US Bank Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.