How Do I Reset My Username and Password with US Bank?

U.S. Bank is one of the largest banking institutions in the United States, with its headquarters in Minnesota. It has over 3000 branches, and over 4000 ATM's and as of 2019, it had over 70,000 employees. U.S. Bank offers various financial services including investment management, lending, depository, cash management and credit card services. The bank aims at satisfying all its customers at all times.

Online banking options are also offered in this bank. However, you need to have an online banking account. Every person using such an account is required to have a username and a password. If you forget your username or password or both, you can reset them via the online banking website or the bank's mobile banking app. Below are guidelines on how to do that.

How to Reset a Username and Password Using the U.S. Bank Online Banking Website

You will only require a few minutes when resetting your username and password using the U.S. Bank banking website. Below are the steps that you need to follow.

1. You will need to open the bank's website and click on the "online banking" option on the navigation menu. A page will pop-up asking you to enter your username and your password.
2. Click on the "forgot password" option on the left-hand side of this page. Also, fill in the security check box that will be just above the "forgot password" option. The security check box is meant to ensure that only humans use this website.
3. You will be required to check the terms and conditions that govern the resetting process. Tick the "I agree to the terms and conditions" box and then click on the "accept" option on the right-hand side of the page.
4. Enter your pin and debit card number when prompted to. Your debit card number is the 16-digit number on the backside of your debit card.
5. Confirm if the number that will appear after the above process is yours. If it is yours, click on the "confirm" option. If it is not yours, contact U.S. Bank. A temporary password will be sent to your phone number.
6. You will be required to enter the temporary password. Enter it and click next.
7. Enter your new username and password and username in a page that will come up and click next. You will get a confirmation message telling you that your new username and password have been successfully registered. Open the bank's online banking website and enter the new username and password to check if they are working.

How to Reset a Username and Password Using the U.S. Bank Mobile App

You need to have this mobile app installed in your Smartphone for you to reset your online banking username and password using it. Follow the following steps during the resetting process.

1. Open your mobile banking app and click on the "more" option on the right-hand side of the page.
2. Several options will appear. Click on the "Forgot username and password" option.
3. Agree to the terms and conditions and then enter your debit card number and pin when prompted to.
4. You will be required to confirm your phone number. A one-time password will be sent to your phone number.
5. Enter the one-time password when prompted to and then set up your new username and password. After receiving a confirmation that your new username and password have been activated, use them to login into your online banking account.