My order from Macys ship late. They said, it will take *-* business days but when they...

GetHuman-josuniga's customer service issue with UPS from December 2018

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The issue in GetHuman-josuniga's own words
My order from Macys ship late. They said, it will take *-* business days but when they emailed me the delivery date, it will take ** days. I ask them to expedite or cancel my order but they said, they can’t do anything because my package was on the transit. Is it possible to make a note in your computer to not deluver my package to my address but return to them instead? Tracking **Z*y***xyw********. Thanks
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UPS

Customer service issue
Reported by GetHuman-josuniga
Dec 4th, 2018 - a mon ago
I have an issue with UPS too
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Seen by 4 customers so far
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GetHuman-josuniga started working on this issue
Dec 4th, 2018 5:13am