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Before contacting them, items GetHuman-kimrayev may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-kimrayev's own words
New UPS driver not delivering to proper address. *I have deliveries to ** Cooley Road, Parksville NY which is a house across a bridge. *The driver is dropping off the packages on the back porch of ** Cooley Road, which is before the bridge. There is no one at ** Cooley Road to receive packages on a regular basis. *Please contact the driver to notify him or her to bring the packages to the front porch of ** Cooley Road, either by driving across the bridge (which is Fire Truck safe) or walk and deliver by hand.
GetHuman-kimrayev did not yet indicate what UPS should do to make this right.
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