I tried to do this and was kicked off line. Packages are not being delivered to my add...

GetHuman-altacart's customer service issue with UPS from October 2018

3160 similar
0 following
Help with my UPS issue
First: share to improve GetHuman-altacart's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-altacart to get a UPS rep on the line!
Always use the GetHuman Phone tocall UPS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-altacart may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-altacart's own words
I tried to do this and was kicked off line. Packages are not being delivered to my address. They are sometimes delivered to family members, post office(only open until **:** am, after my mail is delivered) or not delivered . Reason given: no one home. I am homebound in a wheelchair and always home. My husband's cancer medicine should not be exposed to extreme temperatures. It is sometimes left at the back door where I cannot reach it. Today it was left in our mailbox at the end of our *** mi long lane. I don't know how long it was there. It was clearly marked "if no one there leave on front porch" I would like all packages left on the front porch.*Thank you
GetHuman-altacart did not yet indicate what UPS should do to make this right.
I have an issue with UPS too
How GetHuman-altacart fixed the problem
We are waiting for GetHuman-altacart to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UPS's attention and get better help faster. Tap below to get started.
Having UPS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UPS email you?
This email address isn't valid
Follow this issue
See how GetHuman-altacart fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-altacart
Oct 18th, 2018 - 3 mons ago
I have an issue with UPS too
Not resolved
Seen by 3 customers so far
Similar issue to 3160 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-altacart started working on this issue
Oct 18th, 2018 8:20pm