Packages not delivered directly to my address. Some have been delivered to other family...

GetHuman-altacart's customer service issue with UPS from October 2018

3157 similar
0 following
Help with my UPS issue
First: share to improve GetHuman-altacart's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-altacart to get a UPS rep on the line!
Always use the GetHuman Phone tocall UPS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-altacart may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-altacart's own words
Packages not delivered directly to my address. Some have been delivered to other family members. Some not delivered at all. Explanation given that no one was at my address. I am homebound and always here. I am in a wheelchair. Some packages left at back door where I cannot reach them. My husband's cancer should not be exposed to extreme temperatures. today it was left in our mailbox at the end of our *** mi. long lane. the package was marked "if no answer leave on porch". I would like all packages left on the porch where I can reach them. Thank you.
GetHuman-altacart did not yet indicate what UPS should do to make this right.
I have an issue with UPS too
How GetHuman-altacart fixed the problem
We are waiting for GetHuman-altacart to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UPS's attention and get better help faster. Tap below to get started.
Having UPS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UPS email you?
This email address isn't valid
Follow this issue
See how GetHuman-altacart fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-altacart
Oct 18th, 2018 - 3 mons ago
I have an issue with UPS too
Not resolved
Seen by 2 customers so far
Similar issue to 3157 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-altacart started working on this issue
Oct 18th, 2018 7:51pm