Packages not delivered directly to my address. Some have been delivered to other family...

GetHuman-altacart's customer service issue with UPS from October 2018

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The issue in GetHuman-altacart's own words
Packages not delivered directly to my address. Some have been delivered to other family members. Some not delivered at all. Explanation given that no one was at my address. I am homebound and always here. I am in a wheelchair. Some packages left at back door where I cannot reach them. My husband's cancer should not be exposed to extreme temperatures. today it was left in our mailbox at the end of our *** mi. long lane. the package was marked "if no answer leave on porch". I would like all packages left on the porch where I can reach them. Thank you.
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UPS

Customer service issue
Reported by GetHuman-altacart
Oct 18th, 2018 - a mon ago
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Seen by 2 customers so far
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Timeline
GetHuman-altacart started working on this issue
Oct 18th 7:51pm