Need to connect with damage department about a package I received that was damaged. I b...

GetHuman-peterzac's customer service issue with UPS from June 2018

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Need to connect with damage department about a package I received that was damaged. I believe I have been given false statement from the ****pper who claims the ****pment was insured* I would like to verify whether these claims are true.
I trust that UPS will make this right and come up with a resolution that is fair.
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UPS

Customer service issue
Reported by GetHuman-peterzac
Jun 5th, 2018 - 2 mons ago
I have an issue with UPS too
Fixed
Seen by 3 customers so far
Similar issue to 127 others
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Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Timeline
GetHuman-peterzac started working on this issue
Jun 5th 3:55pm
GetHuman-peterzac indicated the issue is not fixed yet.
Jun 5th 4:57pm
GetHuman-peterzac confirmed the issue is fixed. Hooray!
Jun 6th 4:56pm