I was going through my account changing up my password and my birthdate along with othe...

GetHuman5003754's Locked Account issue with Twitter from June 2020

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Before contacting them, items GetHuman5003754 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5003754's own words
I was going through my account changing up my password and my birthdate along with other things related to this social media. I was finished changing my account login methods until I realized that my birthdate was wrong.(Must have been an error) The app said that I was born in **** even though I am ** years of age. I immediately fixed this issue because I was born in ****. But, for some unknown reason my account was "locked". The app showed on my phone screen that I was underage even though i'm **. Twitters community guidelines states that you have to be ** years or older to use a twitter account. This is definitely a misunderstanding. My account name is @SeanJoy* Please get back to me when you can thank you.

GetHuman5003754 did not yet indicate what Twitter should do to make this right.

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Twitter

Locked Account issue
Reported by GetHuman5003754
Jun 28th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 13905 others
0 customers following this

Timeline

GetHuman5003754 started working on this issue
Jun 28th, 2020 1:46am

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