Under Notifications, there * categories: ALL and MENTIONS. Until yesterday, I could se...

GetHuman-aypucket's customer service issue with Twitter from October 2019

Help with my Twitter issue
The issue in GetHuman-aypucket's own words
Under Notifications, there * categories: ALL and MENTIONS. Until yesterday, I could see those who had retweeted me under MENTIONS. Now I can't, and I don't know why. I can't understand your help pages. Under ALL, I get: *Nothing to see here - yet*. I have tried to activate this, but can't. Could you tell me how to see who has retweeted me, so that I can thank - as I could until yesterday.

GetHuman-aypucket did not yet indicate what Twitter should do to make this right.

How GetHuman-aypucket fixed the problem
Hello GetHuman**Thanks very much for your email! Yes, it seems to be OK now, but I don’t know whether it’s anything I did, or someone else did, or what. I did fiddle around a bit, complained to to Twitter, posted the complaint.**I suspect that Twitter changed the system without telling anyone, expecting a computer incompetent like me to just get it, and it’s fallen into place.**ALL now shows Retweets and Follows etc, while MENTIONS just shows mention etc.**Thanks for your concern**Andrew Puckett
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-aypucket
Oct 17th, 2019 - 3 years ago
GetHuman-aypucket shared how to fix
Seen by 9 customers so far
Similar issue to 58856 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder


GetHuman-aypucket started working on this issue
Oct 17th, 2019 2:30pm
GetHuman-aypucket shared this issue with followers on Twitter
Oct 17th, 2019 2:30pm
GetHuman-aypucket confirmed the issue is fixed. Hooray!
Oct 18th, 2019 11:44am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians