Under Notifications, there * categories: ALL and MENTIONS. Until yesterday, I could se...

GetHuman-aypucket's customer service issue with Twitter from October 2019

Help with my Twitter issue
The issue in GetHuman-aypucket's own words
Under Notifications, there * categories: ALL and MENTIONS. Until yesterday, I could see those who had retweeted me under MENTIONS. Now I can't, and I don't know why. I can't understand your help pages. Under ALL, I get: *Nothing to see here - yet*. I have tried to activate this, but can't. Could you tell me how to see who has retweeted me, so that I can thank - as I could until yesterday.

GetHuman-aypucket did not yet indicate what Twitter should do to make this right.

How GetHuman-aypucket fixed the problem
Hello GetHuman**Thanks very much for your email! Yes, it seems to be OK now, but I don’t know whether it’s anything I did, or someone else did, or what. I did fiddle around a bit, complained to to Twitter, posted the complaint.**I suspect that Twitter changed the system without telling anyone, expecting a computer incompetent like me to just get it, and it’s fallen into place.**ALL now shows Retweets and Follows etc, while MENTIONS just shows mention etc.**Thanks for your concern**Andrew Puckett
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Twitter

Customer service issue
Reported by GetHuman-aypucket
Oct 17th, 2019 - 2 years ago
Fixed
GetHuman-aypucket shared how to fix
Seen by 4 customers so far
Similar issue to 58856 others
0 customers following this
Items needed
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Timeline

GetHuman-aypucket started working on this issue
Oct 17th, 2019 2:30pm
GetHuman-aypucket shared this issue with followers on Twitter
Oct 17th, 2019 2:30pm
GetHuman-aypucket confirmed the issue is fixed. Hooray!
Oct 18th, 2019 11:44am