If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-cxssidyt's own words
I changed my birthday year to my actual birthday year, ****. As soon as I did that, they locked my account because I was under ** when I made the account. I emailed them stating that my parent controlled my account, but now I am ** and I didn't see a dilemma in changing my birthday year. They sent my mom attachments to send a reinstatement form and her ID, which she did so yesterday. I have no heard back from them and I would like my account (@cxssidytxylor) to be unlocked, since I am in fact ** years old... not **...
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