I changed phones and forgot to update my phone number on twitter settings. Now you lock...

GetHuman-joaqs's customer service issue with Twitter from September 2018

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The issue in GetHuman-joaqs's own words
I changed phones and forgot to update my phone number on twitter settings. Now you locked my account and keeps sending me to the screen to send the code to my old phone number which I no longer have access to. Somehow, I was able to update my twitter password thru my recovery email but you still keep sending me to the "send code" screen after updating my password? Isn't my recover email enough to verify that it's me who is trying to access my account? What to do? I don't remember tweeting anything that may have violated twitter rules. Please help. I've had that account for years.
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Customer service issue
Reported by GetHuman-joaqs
Sep 25th, 2018 - 2 mons ago
I have an issue with Twitter too
Not resolved
Seen by 2 customers so far
Similar issue to 12822 others
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Timeline
GetHuman-joaqs started working on this issue
Sep 25th 2:17am
GetHuman-joaqs shared this issue with followers on Twitter
Sep 25th 2:17am