Twitter handle: solidkathiel****I changed phones and forgot to update my phone number o...

GetHuman-joaqs's customer service issue with Twitter from September 2018

Help with my Twitter issue
The issue in GetHuman-joaqs's own words
Twitter handle: solidkathiel****I changed phones and forgot to update my phone number on twitter settings. Now you locked my account and keeps sending me to the screen to send the code to my old phone number which I no longer have access to. Somehow, I was able to update my twitter password thru my recovery email but you still keep sending me to the "send code" screen after updating my password? Isn't my recover email enough to verify that it's me who is trying to access my account? What to do? I don't remember tweeting anything that may have violated twitter rules. Please help. I've had that account for years. Thank you
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Customer service issue
Reported by GetHuman-joaqs
Sep 25th, 2018 - 4 mons ago
I have an issue with Twitter too
Seen by 4 customers so far
Similar issue to 12821 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
GetHuman-joaqs started working on this issue
Sep 25th, 2018 2:15am
GetHuman-joaqs indicated the issue is not fixed yet.
Sep 26th, 2018 6:54am