Twitter locked me out of my account because it said I was too young when I created the...

GetHuman889559's customer service issue with Twitter from July 2018

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The issue in GetHuman889559's own words
Twitter locked me out of my account because it said I was too young when I created the account. They sent my mother steps to prove that she created the account for me when I was under **. I am now **. However, we have been trying to upload the completed form but it keeps saying the file is too big. I have tried everything. Could I just email customer service of Twitter a copy of the form and the government issued ID, instead of trying to upload it to the links they sent? It would make things a whole lot easier.
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Twitter

Customer service issue
Reported by GetHuman889559
Jul 17th, 2018 - 4 mons ago
I have an issue with Twitter too
Not resolved
Seen by 34 customers so far
Similar issue to 4546 others
2 customers following this
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Timeline
GetHuman889559 started working on this issue
Jul 17th 3:53pm