My account was hacked and p***word and email changed

GetHuman-caeppley's customer service issue with Twitter from June 2018

Help with my Twitter issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The problem I ran into: My account was hacked and p***word and email changed
I trust that Twitter will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-caeppley
Jun 25th, 2018 - 2 mons ago
I have an issue with Twitter too
Fixed
Seen by 4 customers so far
Similar issue to 3261 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-caeppley started working on this issue
Jun 25th 2:14am
GetHuman-caeppley indicated the issue is not fixed yet.
Jun 25th 3:32am