My account on twitter with no previous violations of the rules or suspensions was hacke...

GetHuman-vicecity's customer service issue with Twitter from June 2018

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Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-vicecity's own words
My account on twitter with no previous violations of the rules or suspensions was hacked and a tweet calling *** people weirdos and freaks was posted which i found out almost immediately and deleted but **hrs later received a suspension for it and was just told it wont be restored because it violates hateful conduct policy even though the tweet is no longer there anymore and i have no previous violations. I was wrongfully suspended for this and i kindly want my account restored as soon as possible.
GetHuman-vicecity did not yet indicate what Twitter should do to make this right.
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Twitter

Customer service issue
Reported by GetHuman-vicecity
Jun 13th, 2018 - 9 mons ago
I have an issue with Twitter too
Fixed
Seen by 34 customers so far
Similar issue to 2508 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-vicecity started working on this issue
Jun 13th, 2018 4:12pm
GetHuman-vicecity indicated the issue is not fixed yet.
Jun 13th, 2018 5:15pm
GetHuman-vicecity indicated the issue is not fixed yet.
Jun 13th, 2018 5:16pm
GetHuman-vicecity indicated the issue is not fixed yet.
Jun 13th, 2018 5:16pm
GetHuman-vicecity indicated the issue is not fixed yet.
Jun 14th, 2018 8:56pm