Hello, **I am emailing in reference to the University Department Account which I manage...

GetHuman649531's customer service issue with Twitter from May 2018

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The issue in GetHuman649531's own words
Hello, **I am emailing in reference to the University Department Account which I manage. The Twitter handle is @MSUOSL. **While reviewing my tweets, I have discovered an issue. Every time someone follows our page an automatic message is sent out that says, "Hey @username, welcome to the Office of Student Activities Twitter page! We're glad to connect with you. Stay tuned for updates! :D *msuosa". **We would like to remove this automatic message can you please look at our account and provide us with step by step directions on how to fix this issue immediatly. I can be reached via N*****@***.com and ***-***-****. We would like this resolved as soon as possible.
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Twitter

Customer service issue
Reported by GetHuman649531
May 2nd, 2018 - a yr ago
I have an issue with Twitter too
Fixed
Seen by 28 customers so far
Similar issue to 59031 others
0 customers following this
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Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman649531 started working on this issue
May 2nd, 2018 3:14pm
GetHuman649531 confirmed the issue is fixed. Hooray!
May 2nd, 2018 6:36pm
GetHuman649531 confirmed the issue is fixed. Hooray!
May 2nd, 2018 6:36pm
GetHuman649531 confirmed the issue is fixed. Hooray!
May 2nd, 2018 6:37pm
GetHuman649531 confirmed the issue is fixed. Hooray!
May 2nd, 2018 6:38pm