I used Turbo Tax Deluxe software to file both my Federal and State income tax for...

GetHuman867174's customer service issue with Turbo Tax from July 2018

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The issue in GetHuman867174's own words
I used Turbo Tax Deluxe software to file both my Federal and State income tax for ****. I paid extra for the option that was on the TurboTax software to have what I owed the state of Missouri taken out of my Federal income tax return. The amount I owed the State was subtracted when I filed my taxes and I received a Federal return minus the amount I owed the State of Missouri. I received a letter from the Missouri Department of Revenue that they never received payment and now they have billed me the amount due plus $**.** worth of fees that is due by tomorrow July **th ****. I called the Missouri Department of Revenue this morning and spoke with Sandy. She says that they have not received payment for my **** State income tax. I have spent one hour on hold today trying to reach someone from TurboTax to no avail. My time is every bit as IMPORTANT as is yours. I want to know where $*,***.** of my money is and I want that amount plus the $**.** in fees paid to the Missouri Department of Revenue at ABSOLUTELY NO EXTRA COST to me. I also want to speak with a HUMAN IMMEDIATELY!

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Turbo Tax

Customer service issue
Reported by GetHuman867174
Jul 10th, 2018 - 5 years ago
Not resolved
Seen by 43 customers so far
Similar issue to 10879 others
0 customers following this


GetHuman867174 started working on this issue
Jul 10th, 2018 5:47pm

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