I used Turbo Tax Deluxe software to file both my Federal and State income tax for...

GetHuman867174's customer service issue with Turbo Tax from July 2018

38 views | 10879 similar | 0 following
Help with my Turbo Tax issue
First: share to improve GetHuman867174's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman867174 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone to call Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman867174 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman867174's own words
I used Turbo Tax Deluxe software to file both my Federal and State income tax for ****. I paid extra for the option that was on the TurboTax software to have what I owed the state of Missouri taken out of my Federal income tax return. The amount I owed the State was subtracted when I filed my taxes and I received a Federal return minus the amount I owed the State of Missouri. I received a letter from the Missouri Department of Revenue that they never received payment and now they have billed me the amount due plus $**.** worth of fees that is due by tomorrow July **th ****. I called the Missouri Department of Revenue this morning and spoke with Sandy. She says that they have not received payment for my **** State income tax. I have spent one hour on hold today trying to reach someone from TurboTax to no avail. My time is every bit as IMPORTANT as is yours. I want to know where $*,***.** of my money is and I want that amount plus the $**.** in fees paid to the Missouri Department of Revenue at ABSOLUTELY NO EXTRA COST to me. I also want to speak with a HUMAN IMMEDIATELY!

GetHuman867174 did not yet indicate what Turbo Tax should do to make this right.

How GetHuman867174 fixed the problem

We are waiting for GetHuman867174 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman867174 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman867174
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 10879 others
0 customers following this

Timeline

GetHuman867174 started working on this issue
Jul 10th, 2018 5:47pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies