Alabama Power Phone Number

Call Alabama Power customer service faster with GetHuman

Customer service
Current Wait: NaN mins (9m avg)
Hours: Mon-Fri 7am-6pm CST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt.

Reasons customers like you called recently

They came and put new pole up when the last storm came through and put guide wire in mi...
I need to talk to someone in corporate about having to pay someone's bill before i can...
Need to get ahold of a customer service representative. My account was closed but I’d l...
The power on my street Montrose Street , Woodbine Street Ramsey Drive all just lost pow...
rate rider applied to this months bill. I have only * days left to pay and it would be...
Yes I have sent in a form for disabled and medicaid member being in homestead. I am lo...
I want my power cut off immediately
I would like to talk to operator about my bill
My husband is on oxygen now. His dr said to contact your office to have it on record in...
I have bought a vacation spot and need to move the power bill into my name from the pre...
Why are you calling me telling me that you’re going to turn my lights off at * PM if I...
Just wanted to know if power will be off again tonight on ** Crest circle in Springvill...
See more recent reasons for calling

Help me with my issue

Customer Number 800-245-2244 - by the Numbers

Phone number to dial800-245-2244
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm CST
Best time to dial8:05am
Navigate phone maze to a humanPress 0 at each prompt.
Average wait
Current waitNaN
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication83%
Quality of help90%
Customer votes788
Information last updatedMon Jan 23 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Alabama Power's Best Toll-Free/800 Customer Phone Number

This is Alabama Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alabama Power agent. This phone number is Alabama Power's Best Phone Number because 9,438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-245-2244 include Cancel service, I'm moving, No service, Billing question, Request meter reading and other customer service issues. Rather than trying to call Alabama Power first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alabama Power has 1 phone number. It's not always clear what is the best way to talk to Alabama Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Alabama Power - by phone or otherwise

While 800-245-2244 is Alabama Power's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Alabama Power please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Alabama Power.

What is GetHuman's Relationship to Alabama Power?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Alabama Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Alabama Power Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Alabama Power contacts
Alabama Power Phone NumberBEST
Alabama Power Help Desk
General customer information

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