Alabama Power Phone Number

Call Alabama Power customer service faster with GetHuman

Customer service
Current Wait: NaN mins (9m avg)
Hours: Mon-Fri 7am-6pm CST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt.

Reasons customers like you called recently

I’d like to pay $*** on my power bill and have my power cut back on
Billing and payment questions
How much do I have to pay to keep my light on
I just paid $*** of a $*** past due amount. Can I pay the $** on Monday December **th...
My father in law lives on smith lake and there’s a house that has a ton of dangerous sc...
I’m passed down my merchandise… I’m just trying set up payment plan to paid on it… caus...
My power is not to be cut off until the **th and it’s cut off now
I would like to get power transferred from new construction pole to the new constructio...
My bank statement indicates I have made a $***.** payment. The account is current.**JoS...
Power is off for no reason
I need my meter base removed so I can replace my *** amp breaker a *** hwy *** Eufaula...
Replace service wire. Change from *** to *** service. **** Beverly Road. Wink Management
There was some work done next to the houseand a trench was cut across the road for what...
My power is out at *** Suggs rd , Headland Al
I need an actual person to talk to
See more recent reasons for calling

Help me with my issue

Customer Number 800-245-2244 - by the Numbers

Phone number to dial800-245-2244
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm CST
Best time to dial8:05am
Navigate phone maze to a humanPress 0 at each prompt.
Average wait
Current waitNaN
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication78%
Quality of help70%
Customer votes758
Information last updatedSun Dec 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Alabama Power's Best Toll-Free/800 Customer Phone Number

This is Alabama Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alabama Power agent. This phone number is Alabama Power's Best Phone Number because 9,438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-245-2244 include Cancel service, I'm moving, No service, Billing question, Request meter reading and other customer service issues. Rather than trying to call Alabama Power first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alabama Power has 1 phone number. It's not always clear what is the best way to talk to Alabama Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Alabama Power - by phone or otherwise

While 800-245-2244 is Alabama Power's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Alabama Power please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Alabama Power.

What is GetHuman's Relationship to Alabama Power?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Alabama Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Alabama Power Contact Info

All Alabama Power contacts
Alabama Power Phone NumberBEST
Alabama Power Help Desk
General customer information

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