Alabama Power Phone Number

Calling Alabama Power customer service faster by GetHuman

Customer service
Current Wait: NaN mins (9m avg)
Hours: Mon-Fri 7am-6pm CST; best time to call: 8:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt.

Reasons customers like you called recently

My washing machine went out and I need to buy one I like and yal stores aren't open
Need an address change
I didn’t put a extension on my bill and wanting to kno how to get it off.i got appointm...
need to replace my A*C system
I need to replace my A*C system.
I scheduled a payment arrangement but my family has been greatly effected by covid ** a...
Amount charged is too high. I live in an apartment and recently moved across the street...
Having electrical problems with the apartment. Need assistance with troubleshooting br...
Need to extend monthly installment plan. I can not afford to pay over $*** plus monthly...
Question about my bill
I would like to have my account. Information
Residential, I was trying to get temporary extended service for a mobile home that was...
I had a house fire in my service is no longer connected now I need a new service put in
Streetlight not working
need the account number for address***** ansley street*Gadsden Al ******to pay bill online
See more recent reasons for calling

Help me with my issue

Customer Number 800-245-2244 - by the Numbers

Phone number to dial800-245-2244
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm CST
Best time to dial8:05am
Navigate phone maze to a humanPress 0 at each prompt.
Average wait
Current waitNaN
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication79%
Quality of help94%
Customer votes784
Information last updatedSun Aug 09 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Alabama Power's Best Toll-Free/800 Customer Phone Number

This is Alabama Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alabama Power agent. This phone number is Alabama Power's Best Phone Number because 9,438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-245-2244 include No service, Billing question, Request meter reading, I'm moving, Cancel service and other customer service issues. Rather than trying to call Alabama Power we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Alabama Power has 1 phone number. It's not always clear what is the best way to talk to Alabama Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Alabama Power - by phone or otherwise

While 800-245-2244 is Alabama Power's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Alabama Power customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Alabama Power please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Alabama Power.

What is GetHuman's Relationship to Alabama Power?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Alabama Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Alabama Power Contact Info

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