What is the average time for service restoration during an outage?

The average time for service restoration during an outage with Alabama Power depends on various factors. These include the cause of the outage, the extent of damage, and the availability of resources. Alabama Power strives to restore services as quickly as possible while ensuring the safety of its employees and customers. Generally, smaller outage incidents are resolved within a few hours, while larger-scale events may take longer. During severe weather conditions or major system disruptions, restoration efforts may require multiple days. Alabama Power is committed to providing regular updates regarding the progress of service restoration, and customers can track outage information through their website or by using their mobile app.