What is the average wait time for power restoration during an outage?

The average wait time for power restoration during an outage may vary depending on several factors, such as the cause of the outage, the extent of damage, and the number of affected customers. Virginia Electric & Power aims to restore power as quickly and safely as possible. In most cases, power can be restored within a few hours, while severe storms or extensive damage may require longer restoration times. Our dedicated team works around the clock to prioritize critical services and densely populated areas first. However, it's important to note that restoration times can be unpredictable due to the nature of outages. Regular updates on estimated restoration times are provided on our website, social media platforms, and through automated notifications.