Virginia Electric & Power Customer Service

Phone Number & Contact Info

Virginia Electric & Power's Best Phone Number

888-667-3000
Toll-free·Calls Customer Service·Most popular Virginia Electric & Power number
Q:

How do I talk to a live human at Virginia Electric & Power?

A:Dont press or say anything.
Q:

Does Virginia Electric & Power offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Virginia Electric & Power phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Dont press or say anything.

What are the hours and when should I call?

Virginia Electric & Power operates the call center for this 888-667-3000 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 21 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Virginia Electric & Power phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Virginia Electric & Power staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Virginia Electric & Power is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 21 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Virginia Electric & Power

In summation, the best day to call Virginia Electric & Power is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Virginia Electric & Power staffs the call center well on Tuesday.

Why Customers Call Virginia Electric & Power

If you have time to do a bit of reading before you call Virginia Electric & Power, we recommend you read over some of our problem-specific articles.

What is Virginia Electric & Power?

Virginia Electric & Power, also known as Dominion Energy Virginia, is a leading electric utility company serving customers in Virginia. It is a subsidiary of Dominion Energy, a Fortune 500 company. Virginia Electric & Power is responsible for generating, transmitting, and distributing electricity to millions of residents and businesses in the state. It operates a diverse portfolio of power generation resources, including natural gas, coal, nuclear, and renewable energy sources. Additionally, the company is committed to providing reliable and affordable energy while investing in innovative technologies and practices to promote sustainability. Virginia Electric & Power plays a crucial role in powering communities, stimulating economic growth, and supporting the overall development of Virginia's energy infrastructure.

Does Virginia Electric & Power offer renewable energy options?

Yes, Virginia Electric & Power offers renewable energy options. As part of our commitment to sustainability and the environment, we provide customers with the opportunity to choose renewable energy sources for their electricity needs. We offer several programs, including our Renewable Energy Certificates program, which allows customers to support renewable energy development by purchasing certificates equivalent to a portion or all of their electricity usage. Additionally, we have established partnerships with local solar and wind energy providers to offer customers the option to directly subscribe to renewable energy generated in their communities. By choosing these options, customers can reduce their carbon footprint and support the growth of clean, renewable energy sources in Virginia.

What are the different energy-saving programs offered by Virginia Electric & Power?

Virginia Electric & Power offers various energy-saving programs to help customers reduce their energy consumption and save money. One such program is the Home Energy Check-Up, where trained professionals come to customers' homes to identify energy-saving opportunities and provide personalized recommendations. Another program is the Weatherization Assistance Program, which helps income-qualified customers improve their homes' insulation and weatherization measures. Virginia Electric & Power also offers rebates and incentives for energy-efficient appliances and equipment, such as ENERGY STAR certified products. Customers can participate in the Energy Share program to help low-income families pay their energy bills, while the Wise Energy Use program provides resources and tips for conserving electricity. These diverse programs cater to a wide range of customer needs, promoting energy efficiency and conservation throughout the community.

Top Virginia Electric & Power customer service problems

Click the link above to get answers to just about any Virginia Electric & Power customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Virginia Electric & Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Virginia Electric & Power agent. This phone number is Virginia Electric & Power's best phone number because 126 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-667-3000 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Virginia Electric & Power first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Virginia Electric & Power has 1 phone number. It's not always clear what is the best way to talk to Virginia Electric & Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Virginia Electric & Power. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Virginia Electric & Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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