I have an iPhone and had a free month of Tidal on my iPhone. When Tidal went to bill th...

GetHuman-dawncs's customer service issue with Tidal from August 2018

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The issue in GetHuman-dawncs's own words
I have an iPhone and had a free month of Tidal on my iPhone. When Tidal went to bill the credit card I had listed it was already maxed out. So I went and bought an App&iTunes gift card for $**.**. As soon as I redeemed it on the App Store it took $**.***Dollars away. I gave the rest to Tidal, but it's telling me it costs $**.**. I only ever paid $*.** before. When did that happen? Also was was $**.** taken . I would like to talk to a person.
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Tidal

Customer service issue
Reported by GetHuman-dawncs
Aug 9th, 2018 - a yr ago
I have an issue with Tidal too
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Seen by 11 customers so far
Similar issue to 931 others
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GetHuman-dawncs started working on this issue
Aug 9th, 2018 4:08pm