In a nutshell: Canceling your Tidal account is a straightforward process, but it depends on how you signed up—whether directly through Tidal, via a third-party app store like Apple or Google Play, or through a promotional partnership like a mobile provider. Tidal offers both free trials and paid plans, so it's important to cancel your subscription before the next billing cycle if you want to avoid charges. This guide walks you through how to cancel from each platform and what to expect afterward. Following the proper steps ensures that you won't be charged for a service you're no longer using.
Canceling your Tidal account is a straightforward process, but it depends on how you signed up—whether directly through Tidal, via a third-party app store like Apple or Google Play, or through a promotional partnership like a mobile provider. Tidal offers both free trials and paid plans, so it's important to cancel your subscription before the next billing cycle if you want to avoid charges. This guide walks you through how to cancel from each platform and what to expect afterward. Following the proper steps ensures that you won't be charged for a service you're no longer using.
If you subscribed directly through the Tidal website, canceling is easiest from a browser. Go to www.tidal.com and log into your account. Click on your profile icon in the top-right corner, then select “Manage Subscription.” This will take you to a billing overview page where you can view your current plan, payment method, and renewal date. Click “Cancel Subscription,” follow the confirmation prompts, and complete the cancellation process. Tidal will usually send an email confirmation, and your account will remain active until the end of the billing period. You can continue listening during that time but won’t be charged again.
If you signed up using an iPhone or Android device, your Tidal subscription may be billed through Apple or Google Play. In this case, you must cancel through your phone’s subscription settings. For Apple, go to Settings > Your Name > Subscriptions, tap Tidal, and select “Cancel Subscription.” For Android, open the Google Play Store, tap your profile icon, then go to “Payments & Subscriptions,” choose Tidal, and cancel. These platforms do not allow cancellations from within the Tidal app itself. Always verify that the cancellation went through by checking your subscription status afterward.
If you’re using a free trial, you still need to cancel before the trial ends to avoid being charged. Follow the same steps outlined above based on how you signed up. Be sure to check your trial expiration date in your account settings or confirmation email. Tidal does not send reminders before the trial converts into a paid plan, so it’s up to you to track the deadline. Even during a trial, you can cancel at any time and still use the service until the trial expires. If you’re unsure when you started, reviewing your payment history can help.
Some Tidal subscriptions are offered through phone carriers or bundled with other services, like Sprint, Boost Mobile, or HiFi trials via a partner promotion. If you signed up this way, you may need to cancel through your mobile provider’s account portal or customer service line. Check your carrier's app or billing system to see if Tidal is listed as an add-on. Canceling through Tidal directly won't always stop billing if your subscription is managed by another company, so contact the source of the offer to ensure the cancellation is processed correctly.
To cancel your Tidal account, identify how you originally signed up—whether through Tidal directly, a mobile app store, or a third-party provider—and follow the proper cancellation path. Always check for a confirmation email or verify your subscription status afterward. Canceling in time avoids surprise charges and gives you peace of mind. If you ever choose to return, Tidal lets you re-subscribe easily without losing your account history. By taking a few quick steps, you can manage your subscription and ensure you’re only paying for services you actually want to use.
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