Tidal Help Pages
Tidal Customer FAQ, Forum, and Online Help Desk
Tidal Help @ support.tidal.com
Average time to fix: (100 hours)
Busiest time: 1:30pm
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Recent Tidal help topics searched
I need the Tidal URL so I can add it to my new Onkyo Receiver. It requires the URL and...
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Hi there. My name is Kaitlyn Asbury. I signed up for a trial and completely forgot abou...
I was a customer of Tidal for around ** momths ening in ****. I continued to recieve e...
I would hope Tidal will reimburse me for my ** plus month's od subscription. Because t...
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Tidal Online Help at support.tidal.com - Info & Stats
Help desk addresshttps://support.tidal.com/hc/en-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time100
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating86%
Quality of help rating69%
Votes for online help545
When this was last updatedTue Aug 16 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Tidal Help Pages: What to Know
This is the Tidal help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Tidal's best customer help page or faq or forum, this is the best entry point according to 20,076 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.tidal.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Tidal agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Tidal: General Information
Tidal does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Tidal one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Tidal.
Do Tidal and GetHuman work together?
GetHuman has no relationship with Tidal and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.