I need a code to reset my ticketmaster password but it is not being sent to my email

GetHuman6122696's customer service issue with Ticketmaster from May 2021

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Before contacting them, items GetHuman6122696 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman6122696's own words
The problem: I need a code to reset my ticketmaster password but it is not being sent to my email

GetHuman6122696 did not yet indicate what Ticketmaster should do to make this right.

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Ticketmaster

Customer service issue
Reported by GetHuman6122696
May 28th, 2021 - 5 months ago
Not resolved
Seen by 22 customers so far
Similar issue to 2894 others
0 customers following this

Timeline

GetHuman6122696 started working on this issue
May 28th 10:31pm