I purchased Justin Bieber tickets from Ticketmaster early last year. The concert has b...

GetHuman-landesmo's Missing Tickets issue with Ticketmaster from April 2021

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Before contacting them, items GetHuman-landesmo may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman-landesmo's own words
I purchased Justin Bieber tickets from Ticketmaster early last year. The concert has been rescheduled twice but the tickets are no longer showing up in my order. i have reached out to fan support on three occasions and have yet to hear anything back. My order number is **-******CH*.

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Ticketmaster

Missing Tickets issue
Reported by GetHuman-landesmo
Apr 30th, 2021 - 6 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 2296 others
0 customers following this

Timeline

GetHuman-landesmo started working on this issue
Apr 30th 12:52pm