My and my friend bought tickets online for this years festival together (parklife), and...

GetHuman-fayehan's Special Request issue with Ticketmaster from March 2021

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The issue in GetHuman-fayehan's own words
My and my friend bought tickets online for this years festival together (parklife), and they are online tickets. However she has now decided to sell her ticket but they were both booked together. Is it possible to split the tickets as the email contains both tickets and if she sells hers then the email would be forwarded however it would contain both tickets not one. Would it be possible for a separate online ticket for us? *Thank you

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Special Request issue
Reported by GetHuman-fayehan
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2003 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)

Timeline

GetHuman-fayehan started working on this issue
Mar 24th 2:44pm
GetHuman-fayehan indicated the issue is not fixed yet.
Mar 24th 8:21pm
GetHuman-fayehan indicated the issue is not fixed yet.
Mar 25th 11:54pm
GetHuman-fayehan indicated the issue is not fixed yet.
Mar 25th 11:56pm

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