Bought tickets through a local source and they are not shown in my ticketmaster account...

GetHuman4380608's customer service issue with Ticketmaster from February 2021

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Before contacting them, items GetHuman4380608 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman4380608's own words
Bought tickets through a local source and they are not shown in my ticketmaster account. I have the ticket numbers. Seeking a refund as I have medical problems making me succeptable to COVID, doctor recemmends not going to the event.

GetHuman4380608 did not yet indicate what Ticketmaster should do to make this right.

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Ticketmaster

Customer service issue
Reported by GetHuman4380608
Feb 12th, 2021 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1789 others
0 customers following this

Timeline

GetHuman4380608 started working on this issue
Feb 12th 9:00pm