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I ordered several packages on November th **. I received most of them apart from tw...

GetHuman4141446's customer service issue with Ticketmaster from December 2019

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Before contacting them, items GetHuman4141446 may need:

Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)

The issue in GetHuman4141446's own words

I ordered several packages on November **th ****. I received most of them apart from two packages. I contacted the seller about the status of the packages but they did not respond to me. There is also no tracking information available to me.**The packages are as follows:***. Order * ***********Order time: Nov **, **** **:***Seller: jiangyifeng****Tracking * LS*********CN****. Order * ***********Order time: Nov **,**** **:***Seller: bagshoesshop******Tracking * LW*********CN**Any assistance I can get would be greatly appreciated as I am very much concerned about my packages. **Thank you in advance and hope to get a response soon.

GetHuman4141446 did not yet indicate what Ticketmaster should do to make this right.

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Ticketmaster

Customer service issue

Reported by GetHuman4141446

Dec 23rd, 2019 - a year ago

I have an issue with Ticketmaster too

Not resolved

Seen by 8 customers so far

Similar issue to 2704 others

0 customers following this

Timeline

GetHuman4141446 started working on this issue

Dec 23rd, 2019 1:40pm

GetHuman4141446 used the GetHuman Phone to get a rep from Ticketmaster on the line without waiting on hold

Dec 23rd, 2019 4:22pm

GetHuman4141446 indicated the issue is not fixed yet.

Dec 25th, 2019 8:51pm