I was using Live Chat earlier and the representative told me that because my tickets we...

GetHuman3899811's Missing Tickets issue with Ticketmaster from November 2019

Help with my Ticketmaster issue
First: share to improve GetHuman3899811's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3899811 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman3899811's own words
I was using Live Chat earlier and the representative told me that because my tickets were never mailed to me and the concert is this Sunday, I would receive an email PDF of the tickets. I never received the email. This is the second Ticketmaster representative who has lied to me since the first one I called two weeks ago told me that I'd be receiving my tickets in the mail since I never received the original ones. I've been a Ticketmaster customer for years and I am extremely dissatisfied.

GetHuman3899811 did not yet indicate what Ticketmaster should do to make this right.

How GetHuman3899811 fixed the problem

We are waiting for GetHuman3899811 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Missing Tickets issue
Reported by GetHuman3899811
Nov 7th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 12113 others
0 customers following this


GetHuman3899811 started working on this issue
Nov 7th, 2019 3:00pm
GetHuman3899811 indicated the issue is not fixed yet.
Nov 7th, 2019 8:43pm