I never received my tickets from Groupon for March *th. * days after the order i saw on...

GetHuman-cathyred's customer service issue with Ticketmaster from March 2019

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The issue in GetHuman-cathyred's own words
I never received my tickets from Groupon for March *th. * days after the order i saw on the app * tickets that said processing and on the day of it was still processing I got no tickets and now it’s saying expired which I do no it’s expired because Jazz in the garden is over. Can you please tell me what to do to get my $*** for tickets I never got this was my first time using Groupon and they were the one who told me to contact you. Please Help Me.
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Customer service issue
Reported by GetHuman-cathyred
Mar 11th, 2019 - 5 mons ago
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GetHuman-cathyred started working on this issue
Mar 11th 11:25pm