I ordered tickets for the Little River Band who will be at Ameristar in Kansas City , M...

GetHuman2329451's customer service issue with Ticketmaster from February 2019

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GetHuman2329451's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (3 mons ago)
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Before contacting them, items GetHuman2329451 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman2329451's own words
I was trying to get my tickets sent to my current email address *****@***.com ... I ordered tickets for the Little River Band who will be at Ameristar in Kansas City , Mo. on May *, ****. I ordered these tickets on Feb.**, **** and my account has already paid for them. They said they would e-mail me the tickets however after I submitted my order, I noticed my old e-mail was on there. I need the tickets sent to my new e-mail address *****@***.com. The order number is *************** in the amount of $***.**. Thank you!
My old e-mail was on the website and I submitted payment with out noticing this. As I have no access to my old e-mail, I need tickets sent to my current e-mail *****@***.com
GetHuman2329451 did not yet indicate what Ticketmaster should do to make this right.
I have tried calling and e-mailing to no avail.
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Ticketmaster

Tickets through ticketmaster
Customer service issue
Reported by GetHuman2329451
Feb 28th, 2019 - 3 mons ago
I have an issue with Ticketmaster too
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Seen by 11 customers so far
Similar issue to 6534 others
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Timeline
GetHuman2329451 started working on this issue
Feb 28th 8:14pm