I purchased ticket through Ticketmaster for my wife. The event is at * pm, ** January...

GetHuman2046209's customer service issue with Ticketmaster from January 2019

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Before contacting them, items GetHuman2046209 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman2046209's own words
I purchased ticket through Ticketmaster for my wife. The event is at * pm, ** January **** @ James L. Knight Center in Miami, FL. I bought the ticket using my Ticketmaster account, which is under my name, but I used my a wife’s credit card which is under her name. I just want to know if my wife will have any issues getting into the venue since I picked the WillCall delivery option which requires the person to show their ID and the ticket has to match that name. I need to speak to someone who can clarify this for me please because I want to be able to surprise my wife with this purchase and I can’t go with her, I have to work, so I just want to make sure that she won’t have any problems getting inside.
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Customer service issue
Reported by GetHuman2046209
Jan 26th, 2019 - 3 mons ago
I have an issue with Ticketmaster too
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Seen by 7 customers so far
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GetHuman2046209 started working on this issue
Jan 26th 9:26pm