I recently purchased tickets for a concert next year which I plan to give as a birthday...

GetHuman-sarah_pe's customer service issue with Ticketmaster from November 2018

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I recently purchased tickets for a concert next year which I plan to give as a birthday present in December. I paid extra to get the gift wrapping and first class post expecting the tickets to be posted out in time for the birthday. I haven't received anything yet and now find out that potentially I will not receive them until * days before the event. I wouldn't have bought gift wrapping and paid extra for postage if I had known that. Can you tell me when I am likely to receive the tickets for Bill Bailey in Liverpool next May?
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Ticketmaster

Customer service issue
Reported by GetHuman-sarah_pe
Nov 29th, 2018 - 9 mons ago
I have an issue with Ticketmaster too
Fixed
Seen by 3 customers so far
Similar issue to 4333 others
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman-sarah_pe started working on this issue
Nov 29th, 2018 10:05am
GetHuman-sarah_pe confirmed the issue is fixed. Hooray!
Nov 29th, 2018 1:42pm