I recently purchased tickets for a concert next year which I plan to give as a birthday...

GetHuman-sarah_pe's customer service issue with Ticketmaster from November 2018

4333 similar
1 following
Help with my Ticketmaster issue
How did GetHuman-sarah_pe do it?
Waiting to hear how GetHuman-sarah_pe fixed the problem to share with other customers.
The issue in GetHuman-sarah_pe's own words
I recently purchased tickets for a concert next year which I plan to give as a birthday present in December. I paid extra to get the gift wrapping and first class post expecting the tickets to be posted out in time for the birthday. I haven't received anything yet and now find out that potentially I will not receive them until * days before the event. I wouldn't have bought gift wrapping and paid extra for postage if I had known that. Can you tell me when I am likely to receive the tickets for Bill Bailey in Liverpool next May?
GetHuman-sarah_pe did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman-sarah_pe fixed the problem
We are waiting for GetHuman-sarah_pe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sarah_pe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sarah_pe
Nov 29th, 2018 - 9 mons ago
I have an issue with Ticketmaster too
Seen by 3 customers so far
Similar issue to 4333 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
GetHuman-sarah_pe started working on this issue
Nov 29th, 2018 10:05am
GetHuman-sarah_pe confirmed the issue is fixed. Hooray!
Nov 29th, 2018 1:42pm