I bought the tickets for the ha ash concert a month ago and I had them on my email but...

GetHuman1334102's customer service issue with Ticketmaster from October 2018

5 views
 | 
3213 similar
 | 
0 following
Help with my Ticketmaster issue
First: share to improve GetHuman1334102's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1334102's next move: talk to Ticketmaster again when they open (we'll send a note).
Ticketmaster's call center is closed now. We will text or email GetHuman1334102 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1334102 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1334102 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1334102's own words
I bought the tickets for the ha ash concert a month ago and I had them on my email but since someone tried to hack my email I lost all the information I still have a screenshot of the confirmation number and everything I’m just trying to make sure that I can get my tickets
GetHuman1334102 did not yet indicate what Ticketmaster should do to make this right.
I have an issue with Ticketmaster too
How GetHuman1334102 fixed the problem
We are waiting for GetHuman1334102 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ticketmaster email you?
This email address isn't valid
Follow this issue
See how GetHuman1334102 fixes it.
This email address isn't valid

Ticketmaster

Customer service issue
Reported by GetHuman1334102
Oct 12th, 2018 - 6d ago
I have an issue with Ticketmaster too
Not resolved
Seen by 5 customers so far
Similar issue to 3213 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1334102 started working on this issue
Oct 12th 6:51pm