I bought the tickets for the ha ash concert a month ago and I had them on my email but...

GetHuman1334102's customer service issue with Ticketmaster from October 2018

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Before contacting them, items GetHuman1334102 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1334102's own words
I bought the tickets for the ha ash concert a month ago and I had them on my email but since someone tried to hack my email I lost all the information I still have a screenshot of the confirmation number and everything I’m just trying to make sure that I can get my tickets
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Customer service issue
Reported by GetHuman1334102
Oct 12th, 2018 - 6d ago
I have an issue with Ticketmaster too
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Seen by 5 customers so far
Similar issue to 3213 others
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GetHuman1334102 started working on this issue
Oct 12th 6:51pm