Received an email today @ *:** EST for Josh Groban concert in November...
GetHuman1202827's customer service issue with Ticketmaster from September 2018
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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1202827's own words
Received an email today @ *:** EST for Josh Groban concert in November, **, **** - *:** PM at Madison Square Garden, NY ,which stated, Redeem now for CD or Digital Copy of his new album. I followed the link, completed the info requested and it stated it has already been filled???? My Order Confirmation Number is **-******NY***Am I going to receive the CD I don't remember acknowledging a Redemption request before?**Robert Mawson ***-***-****
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