Dear Sir * Madam,*I am writing to you to raise an issue about: Ticket sales*The issue t...

GetHuman1035260's customer service issue with Ticketmaster from August 2018

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The issue in GetHuman1035260's own words
Dear Sir * Madam,*I am writing to you to raise an issue about: Ticket sales*The issue that I have experienced was: Why was I charged £**.** per Ticket * service Charge when the same correct tickets are priced at £**.** per ticket * service Charge *SECTION*****ROW*C*SEAT****Full Price Ticket*£**.***(Price Includes service fee £*.**)*Total £**.** Per Ticket X * * £***.***Order Date Order * Amount********* **-******UK* £***.** *Enrique Iglesias*The SSE Hydro, Glasgow *Tue ** Oct ****, **:***Ticket Information*Section***RowCSeats** - ***TypeSSE Presale Ticket*Ticket Price£**.** x **Price Details*SUBTOTAL*£***.***Tickets*Items£***.***Delivery via: Print-at-Home No Charge*TOTAL CHARGES£***.***Customer Name Card Type Charge Last * Digits Billing*Delivery Address*STUART GLEED VISA £***.** **** ** WOODCROFT AVENUE*It occurred on: **********I would like a Refund of £**.** Per ticket *Total refund £**.***I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.*Yours faithfully,*Stuart Gleed*Booking reference **-******UK**** Woodcroft Avenue*Largs Ayrshire*KA***EW

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Ticketmaster

Customer service issue
Reported by GetHuman1035260
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 2083 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)

Timeline

GetHuman1035260 started working on this issue
Aug 25th, 2018 3:06pm
GetHuman1035260 indicated the issue is not fixed yet.
Aug 25th, 2018 4:37pm
GetHuman1035260 indicated the issue is not fixed yet.
Aug 27th, 2018 3:47pm

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