Dear Sir * Madam,*I am writing to you to raise an issue about: Ticket sales*The issue t...

GetHuman1035260's customer service issue with Ticketmaster from August 2018

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The issue in GetHuman1035260's own words
Dear Sir * Madam,*I am writing to you to raise an issue about: Ticket sales*The issue that I have experienced was: Why was I charged £**.** per Ticket * service Charge when the same correct tickets are priced at £**.** per ticket * service Charge *SECTION*****ROW*C*SEAT****Full Price Ticket*£**.***(Price Includes service fee £*.**)*Total £**.** Per Ticket X * * £***.***Order Date Order * Amount********* **-******UK* £***.** *Enrique Iglesias*The SSE Hydro, Glasgow *Tue ** Oct ****, **:***Ticket Information*Section***RowCSeats** - ***TypeSSE Presale Ticket*Ticket Price£**.** x **Price Details*SUBTOTAL*£***.***Tickets*Items£***.***Delivery via: Print-at-Home No Charge*TOTAL CHARGES£***.***Customer Name Card Type Charge Last * Digits Billing*Delivery Address*STUART GLEED VISA £***.** **** ** WOODCROFT AVENUE*It occurred on: **********I would like a Refund of £**.** Per ticket *Total refund £**.***I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.*Yours faithfully,*Stuart Gleed*Booking reference **-******UK**** Woodcroft Avenue*Largs Ayrshire*KA***EW
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Ticketmaster

Customer service issue
Reported by GetHuman1035260
Aug 25th, 2018 - 4 mons ago
I have an issue with Ticketmaster too
Fixed
Seen by 7 customers so far
Similar issue to 2083 others
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman1035260 started working on this issue
Aug 25th 3:06pm
GetHuman1035260 indicated the issue is not fixed yet.
Aug 25th 4:37pm
GetHuman1035260 indicated the issue is not fixed yet.
Aug 27th 3:47pm