Ordered tix for Tampa Bay Lightning game... suppose to be sent to my phone... no where...

GetHuman972030's customer service issue with Ticketmaster from August 2018

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The issue in GetHuman972030's own words
Ordered tix for Tampa Bay Lightning game... suppose to be sent to my phone... no where to be found... the e mail address on my Ticketmaster app is my hot mail address and the tix are in my g mail acct... every time I try to change the address from hot mail to g mail the site won’t let me do it, ,,says the g mail address is already in use. Order * is **-******FLO. ... my hotmail address is *****@***.com... gmail is *****@***.com please transfer the tix to my hot mail account so I can access them... thank you.. Betty floror
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Ticketmaster

Customer service issue
Reported by GetHuman972030
Aug 9th, 2018 - 8 mons ago
I have an issue with Ticketmaster too
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Seen by 2 customers so far
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Timeline
GetHuman972030 started working on this issue
Aug 9th, 2018 6:05pm